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At Maids-R-US, we help families find trusted, well-trained domestic helpers tailored to their needs. With over 14 years of experience as a leading maid agency in Singapore, we’re known for providing dependable support in childcare, elderly care, and housekeeping. Whether you're hiring for the first time or replacing a helper, our team ensures a smooth, guided process. Backed by ongoing service and personalized care, we aim to connect you with the best maid in Singapore homes can rely on.
Every family deserves extra support they can trust. Our agency connects you with experienced maids in Singapore families rely on for everything from household chores to caring for loved ones. We offer a complete maid service in Singapore that works around your routine, with flexible arrangements and ongoing support to keep your home running smoothly.
Obtaining the ideal domestic help for your needs is a prerequisite for maintaining a harmonious and peaceful home. A number of our expat clients who’ve come to Singapore to work turn to us for their Foreign.
Domestic Helper requirements. We at Maids R Us can be counted on to surpass expectations, thanks to our status as one of the leaders in the domestic services industry island wide. We take the time to lend an ear to our clients and fully understand what they seek.
Thanks to our experience and skilful expertise in the field of foreign domestic maids as well as the transfer of maids in Singapore, we are equipped to provide exactly what clients require, and match them with the perfect candidate as per their expectations. Our agency is located in the heart of the city, 01-20 Orchard Towers Singapore. We endeavour to ensure that our committed and experienced staffs always meet your requirements and priorities. We also have a service for constantly reviewing your helper’s performance, so that all your requirements are adequately met.
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Finding a helper or Nanny in Singapore can be hard but with Maids R Us you are assured of getting the “right” fit.
The Ministry Of Manpower in Singapore regulates the process under license so we follow the guidelines set out.
Our Agency will guide you and advise you and seek to fully understand your requirements right from the start.
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The Ministry of Manpower (MOM) has deemed it compulsory for all first-time employer of a domestic helper/nanny to attend an orientation program.
Named the Employers Orientation Programme (EOP), which can be found on-line at; http://www.gmcs.com.sg/employers-orientation-programme-eop/
The Orientation programme is an on line training course aimed at new employers of Domestic Helpers in Singapore. This has to be completed and passed before a family can take on a new helper. A Singpass is required together with a password to be able to access the government training session
If you are new to Singapore a Singpass (just a password linked to your permit) can be obtained by visiting your nearest Community Centre. You can order by post but that can delay things a little.
It is pretty difficult to decide, especially if most of the shortlisted candidates are close to your requirements and you are pretty comfortable with them. One way to go about it is to ask yourself how do you feel about each girl. How do your spouse and your children feel about each girl? You may also wish to consider the reaction of your pet dog or cat to the candidates, if applicable. 🙂
Invite them to your house to see their working environment and ask them whether they would like working there. Another point to consider is why do you need a helper in the first place? What is the most important task that you need her for, and whether each candidate can satisfy your needs?Another way is to assign a number from 1 to 10 on each girl such that 10 is the perfect girl that you would want to employ immediately and 1 is the girl you wouldn’t even consider in the first place. This would help you gauge the girls in a “concrete” manner as how good each girl is can be represented by a number. Hence, the higher the number of the girl, the better she suits you.
Yet another way is to go by elimination. That is, comparing girl A to girl B, you decide to take girl A. And girl B is out. Comparing girl A to girl C, you decide to take girl C, and so on and so forth, until one girl is left. She is likely to be the best girl for the job.
All in all, there is no hard and fast rule, and these are just some ideas to consider
There can be many reasons for this, please bare in mind that domestic helpers are just like you, looking for the best employer or working terms possible for themselves.
You are choosing them just like they are choosing you.
Do not scold her or verbally abuse her. This is an offence under Singapore regulations. Of course, physical abuse is even worse.
Generally, experienced helpers are looking for all Sundays off and all public holidays off.(with flexibility of course!)
Sometimes, the candidate you choose cannot work with you because of timing issues like her ex-employer cannot release her to you earlier when you need her urgently, or her ex-employer wants to transfer her immediately, but you are not ready to take her in yet.
Another reason can be some of the candidates have a deadline for the transfer and would accept the best possible offer as soon as possible. If an employer takes too long to ponder and consider and think whether a candidate is right for her, the candidate may have already found a job with someone else.
We begin with a short consultation to understand your needs. Based on that, we’ll recommend suitable helpers for you to interview. Once you select a candidate, we handle the paperwork, training, and onboarding.
Our helpers can assist with childcare, elderly care, housekeeping, cooking, and general household tasks. Each helper is matched based on your family’s specific requirements.
Yes, all our domestic helpers go through pre-employment training and are briefed on Singaporean household expectations before joining your family.
Depending on availability and documentation, the process usually takes 1–3 weeks. We’ll keep you updated at every step.
Absolutely. As a reliable maid agency in Singapore, we offer a transparent replacement policy to ensure your satisfaction.
We currently specialise in live-in maid placements. However, our team can advise on trusted part-time options if required.
You’ll need a valid Work Permit application, identification documents, and proof of residence. Our team will guide you through each step of the paperwork.
We’re available day and night for any support, questions, or emergencies. You can reach us via phone, WhatsApp, or visit our Orchard Towers office directly.